Here it is, all the gory details about our service and how to contact us

Shoot us an email directly to support at usenetnews dot net
Each server has their own independent retention. Please see the server stats page here to view the updated numbers for each server.
To see all of the available addresses, please see this page. For specific servers related to your account / plan, please login to the website.
Each server has their own ports available. Please see this page to confirm each servers available ports.
Enable SSL in your newsreader and be sure to change the port used to 563 (or one of the alternative SSL ports shown here).
All servers allow posting with an active account.
You may request a refund within 24 hours of purchase or 5 GBs of downloads, whichever happens first.
All servers provide 100% safe, secure and anonymous access with no logging.
If you set up a subscription with us, you will be rebilled automatically according to the subscription terms chosen at sign up (monthly / yearly / etc). For non subscription accounts that we have offer, no automatic rebilling will take place.
No, we simply provide access to the best usenet servers on the market.
None of the servers we offer restrict or limits speeds. The only limit is your modem!
All of our accounts are for your own personal, non-commercial usage with no account sharing allowed.