Here it is, all the gory details about our service and how to contact us
- How can I contact you?
Shoot us an email directly to support at usenetnews dot net
- What is the retention time on the servers?
Each server has their own independent retention. Please see the server stats page
to view the updated numbers for each server.
- What are the addresses of the news servers?
To see all of the available addresses, please see
. For specific servers related to your account / plan, please login to the website.
- What are the port options for each server?
Each server has their own ports available. Please see
to confirm each servers available ports.
- How do I connect using SSL?
Enable SSL in your newsreader and be sure to change the port used to 563 (or one of the alternative SSL ports shown
- Is posting allowed?
All servers allow posting with an active account.
- What is your refund policy?
You may request a refund within 24 hours of purchase or 5 GBs of downloads, whichever happens first.
- Is my usage anonymous?
All servers provide 100% safe, secure and anonymous access with no logging.
- Will I be rebilled automatically?
If you set up a subscription with us, you will be rebilled automatically according to the subscription terms chosen at sign up (monthly / yearly / etc). For non subscription accounts that we have offer, no automatic rebilling will take place.
- Do you provide any other service besides Usenet?
No, we simply provide access to the best usenet servers on the market.
- What sort of speeds can I expect?
None of the servers we offer restrict or limits speeds. The only limit is your modem!
- Can I share my account?
All of our accounts are for your own personal, non-commercial usage with no account sharing allowed.